What personal information do we collect from the people that visit our website?
When interacting and/or filling out any form on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience. These fields may be adjusted from time to time, in order to serve the purpose of the form.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features.
How we intend to use your information will always be stated during the time of providing it to us.
Why do we process your personal data?
We collect your personal data as a customer/potential customer, stakeholder, visitor or applicant in order to provide Services, fulfill obligations to you by agreement, administer your questions or applications, and provide you with the best experience of our Services. It is necessary for us to identify you, administer you as a customer, for statistical purposes and for direct marketing (which you can unsubscribe from). The personal data collected upon ordering our Services is required to perform our Services, invoice and to administer our contractual relationship. When you contact us in other questions or job applications through any of our communication channels, your contact information and, if applicable, company information will be used to handle your question or case, to contact you, for follow ups and to improve our Services.
Who do we share personal data with?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not share your personal data with anyone except when systems, programs, support and certain operating functions are provided by a third-party provider such as mail klients & hosts, financial accounting software, payment providers or other required to fulfill our financial, legal and administrative duties require so In these cases, we may share personal data with service providers both inside and outside the EU/EEA. The service providers have similar obligations regarding the processing of personal data that we have. Your data as a customer may also be combined with official records to collect more information about you as a customer.
How long do we save your personal data?
We save personal data about you as a customer as long as there is a customer relationship, or it is necessary to achieve the purposes described in this policy. Upon termination of the agreement, we will delete or anonymize your personal data within a reasonable period of time after the termination of the customer relationship, unless other Swedish or European law, court or authority says otherwise. In addition, your personal data may be saved due to legal obligations or the balance of legitimate interests, such as to fulfil legal requirements in the Swedish Accounting Act. Information collected when you contact us is stored as long as we have a commitment to you. Upon termination of commitment, we may store your data based on the balance of legitimate interests as evidence in the event of a recurrence of the matter.
You are entitled to request a registry extract of any personal data that is registered about you, free of charge once a year, provided you have legitimate reasons. In some cases, you also have the right to data portability of your personal data. You are entitled to have your personal data corrected if incorrect, completed, erased or restrict the processing of personal data until they are changed. You have the right to be forgotten, but deletion of personal data cannot be done if it is required to fulfill an agreement or if other Swedish or European law, court or government decision states otherwise, and if it is based on a balance of legitimate interests. Should you find that there is no legitimate reason, or the balance of interest is incorrect, you may object to the processing. You also have the right to withdraw a consent, make complaints about the processing to the Data Authority, automatically oppose decision making, profiling and opposing direct marketing.
We will not advertise to you by e-mail if you have objected e-mail marketing in accordance with the marketings regulations. Om du previously have accepted e-mail marketing and wishes to unsubscribe from future e-mails, you can follow the link provided in the bottom of each e-mail of contact us at the information below. We will unsubscribe you swiftly.
AVA Monitoring AB
412 50, Göteborg
031-760 12 40